What I do
I help business leaders select and retain inspired employees who match the job and fit the culture of their organization. Since starting my business in 2001, I immediately knew that I found my niche.
I’ve managed a lot of people in several industries, including publishing, customer service, higher education, and high tech. In every role, I gravitated to activities where I could bring out the best talents in the people around me. Working collaboratively is second nature, and I’m passionate about helping teams strike a balance of their talents and differences. I do my best work when I partner with leaders who share my desire for thoughtful and compassionate communications with the employees in their organization.
I work with companies in all industries. The leadership teams of these organizations believe that success happens because of a systems-approach to change, as opposed to a few hours of training that acts as a band-aid fix. We are partners in this work. I have a passion for healthcare, technology, and renewable energy industries.
You’ll find that I take my work seriously without taking myself seriously.
How I do it
Here are is a sampling of feedback that I’ve received from people that I’ve worked closely with:
“I see your ability to allow very different people to “connect” at a deeper and more meaningful level than has ever happened before.”
“I really appreciated those times we talked openly about my unique personality/traits because it’s something that doesn’t happen very often in a business environment.”
“You are so good at making people feel at ease and comfortable.”
“You really pay attention when talking to others.”
“Our group found you to be very approachable.”
“It was empowering to hear your validation of the strengths that I brought to the table. As a non-traditional business person, I tend to undervalue my own contributions.”
I am driven to support and improve the manager-employee relationship. I have experienced first-hand the impact when that relationship is at its best and when it’s at its worst. Employees who have a trusting, respectful working relationship with their manager—someone who is committed to their success and professional development—will excel in their work. It’s just that simple.
My education, training, certifications and awards:
- Bachelor of Science degree in Communications from Virginia Tech, 1983
- Masters of Organizational Management from University of Phoenix Online, 2004
- Class of 2007 Leadership New Hampshire graduate
- Trained facilitator in Total Quality Management (TQM) and ISO 9001
- Certified trainer and user of ProfileXT, CheckPoint 360, Performance Indicator, Customer Service Profile, and Profiles Sales Assessments
- Founder’s Club sales volume achievement from Profiles International, 2003-2013
- Paul Harris Fellow, Rotary International
- Frequent speaker at community, service, and business events
- On the job training. I’ve managed hundreds of people in several industries, including publishing, higher education, manufacturing, and high tech. The feedback confirmed that managing, facilitating, and coaching were a natural fit for me. I made my share of mistakes and I learned from those, too.
My family and interests
Being involved in the community is very important to me. I am an active Rotarian and have held club and district leadership roles for Rotary International. I am a past Trustee of Monadnock Community Hospital in Peterborough, NH, and served on the Dartmouth Hitchcock Assembly of Overseers, both roles which opened my eyes to the fascinating and complex world of health care. I have mentored students through our Rotary International exchange program and with the Conval Community Scholarship Foundation Dollars for Scholars program. I learn a lot from being with young people.
I also feel strongly that business should work towards a healthy triple bottom line: people, profits, and planet. Because of that, I’m a proud member of the New Hampshire Businesses for Social Responsibility (NHBSR). I believe in supporting local businesses and belong to the Peterborough [NH] Chamber of Commerce.
Together, we can create a workplace of playfulness, productivity, and profits.
You don’t have to love dogs to work with me. You just have to appreciate people.