Managers Need to Take Action


Some managers think that employee issues are going to solve themselves, but that is rarely the case. In the video, Robin offers suggestions to managers for how to take action even though their tendency might be to ride out problems.

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Managing Response Time for Email Communications


Managers receive a lot of email as part of their normal work responsibilities. In this video, I’m going to specifically focus on appropriate response time for email because managers often forget that is an indicator of our overall effectiveness.

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Working with a Critical Manager

If you have a manager (or perhaps you are one!) that is always finding fault with the work of others, you’ll want to watch this video. Robin offers tips to identify reasons for this common scenario as well as tips for how to work more effectively.

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