Should you be direct or politically correct when delivering a tough message?

Grace has a way of getting my attention when she wants something. Sometimes she’s diplomatic (positioning her body within view, perhaps even touching mine, coupled with a long, meaningful stare) and other times she can be very direct (incessant whining that she must know drives me over-the-top ‘will-you-please-STOP-that’ nuts). Her first attempt to communicate her…

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