Should you be direct or politically correct when delivering a tough message?

Grace has a way of getting my attention when she wants something. Sometimes she’s diplomatic (positioning her body within view, perhaps even touching mine, coupled with a long, meaningful stare) and other times she can be very direct (incessant whining that she must know drives me over-the-top ‘will-you-please-STOP-that’ nuts). Her first attempt to communicate her…

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You might be creating an unnecessary thunderstorm in your office

Lots of dogs are scared of thunder and lightning. Grace definitely falls into that category. There is no consoling her. She’s frozen in her fear, unable to comprehend any comforting words or actions I offer. She paces and cowers, wandering around with desperate eyes seeking a reasonable answer to what is happening around her. As…

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