Should you be direct or politically correct when delivering a tough message?

Grace has a way of getting my attention when she wants something. Sometimes she’s diplomatic (positioning her body within view, perhaps even touching mine, coupled with a long, meaningful stare) and other times she can be very direct (incessant whining that she must know drives me over-the-top ‘will-you-please-STOP-that’ nuts). Her first attempt to communicate her…

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What to do when an employee doesn’t listen to your feedback

Someone I know has been unhappy in his current job for some time. He and his employer have had their ups and downs working together, almost all related to differences in their own styles, not dissatisfaction with the results of his work. The employee has gone as far to say that he wants a career…

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