How to deliver tough feedback to sensitive employees

By Robin | June 6, 2013 |

Do you ever feel like you’re walking on eggshells around some employees? I know the feeling. Grace is so nervous and sensitive; it’s a constant reminder that I have to be careful how I communicate with her. She can think I’m upset even if I’m not. Expressing dissatisfaction is a very tricky proposition. Luckily for…

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