Get off your pedestal! Are you open to receiving feedback?

Most managers say that are open to feedback. And sometimes that’s true. But you know as well as I do, managers are often negligent in soliciting feedback, or they do things that indicate they aren’t open to it even if they say they are. Even managers with honorable intentions can mess this up.  I believe managers understand…

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One simple skill that allows managers to stand tall among all others

Nobody likes a know-it-all. Well, I suppose I should speak for myself. But I know (oops bad word choice!) that I don’t like one. That’s why I always suggest that managers approach difficult situations with a healthy dose of curiosity. There is another excellent reason to be curious and inquiring — you might learn something.…

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Better to give than receive? Not when it comes to feedback in the workplace.

Providing feedback is one of those ‘must-do’ activities for effective leaders. Yet we don’t talk about receiving feedback very often, and I believe that is just as important. Over the last few weeks, I’ve been witness to a number of constructive — and unconstructive — exchanges of feedback. Providing feedback is critical, but how it…

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